Question 1

How do I earn points?

Accepted Answer

You earn points on every visit logged at the chair. Standard cuts, tapers, beard work and line-ups all count. Referrals add extra points when your friend completes their first visit.

Question 2

Do points expire?

Accepted Answer

Points stay active as long as you visit at least once every 12 months. If your account goes inactive, we'll text before anything expires.

Question 3

How does the $5 first-visit reward work?

Accepted Answer

First-time clients who sign up for the Rewards Club receive a $5 discount that auto-applies to their first cut. It's one per person, first visit only.

Question 4

Can I use rewards with a card or cash?

Accepted Answer

Yes. Rewards apply as a discount at the chair — you can pay the rest however you like.

Question 5

Do I need an appointment?

Accepted Answer

No appointments. Walk in during regular hours or join the online waitlist to see your place in line. You may have to wait your turn — we make it worth it.

Question 6

How do I redeem a reward?

Accepted Answer

Show your reward code from the text or your dashboard to your barber at the chair. That's it.

Question 7

How do I stop text messages?

Accepted Answer

Reply STOP to any message from CatchYaCut and you'll be opted out. You can also turn text updates off in your Profile.

Question 8

Do you share my information?

Accepted Answer

No. We use your contact details only to run the Rewards Club and text you about your visits. See our Privacy Policy for the full breakdown.

Straightanswers.

Straight
answers.